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Our views on the database market for charities and NFPs

So you think you have a unique requirement... (Part 2)
Monday August 16, 2010

If your organisation believes that you have a unique requirement which means you have to develop a bespoke database then this blog post challenges you to consider if this really is the case. In this second post, I lay out a process which you can use and consider if you do believe you have a unique requirement. Read more...

So you think you have a unique requirement... (Part 1)
Tuesday August 10, 2010

One thing I am told too often during my database procurement consultancy, is “… we have this unique requirement, so we really need to write our own bespoke database”. To which my response is usually, Really? And what is that unique requirement? And most of the time when we discuss it we find that it is not so unique after all and that an existing database package on the market would be fine - and I would nearly always recommend that you at least consider packages before creating bespoke systems.

This blog post attempts to help you consider this issue. I have split it over two posts: the first, below, highlights my thoughts on the pros and cons of using packages vs bespoke systems vs “hybrid CRM” solutions Read more...

The 3 Most Important Things To Do in a Data Migration Project
Thursday August 5, 2010

Most times when you implement a new database, you will need to migrate the data from an existing database (or databases, or spreadsheets…) to your new system. And assuming you don’t have just a few hundred records – in which case, it might be far more pragmatic to re-key them into your new database – you will need to perform a data migration exercise. Below are what I consider the three most important things to do in a data migration project. Read more...

KISS Contacts Software Review: A fundraising database for £100
Monday August 2, 2010

Can you get a decent fundraising database system for a small charity for just £100? Well, if you buy KISS Contacts then by and large the answer is “Yes”. It isn’t as rich in functionality as your Raiser’s Edges, ThankQs and IRIS’s, it may not be the most beautiful system, and it’s unlikely that it is the most appropriate system for more than a few simultaneous users or tens of thousands of records, but that is not its market. It’s primarily appropriate for small charities and membership organisations who need a quick, simple dedicated fundraising/membership database and for that sector it offers a good deal. Read more...

The Raiser's Edge: Why does one person like it and the next hate it?
Tuesday July 13, 2010

I have recently been talking to several charities who use The Raiser's Edge. And it seems to me that whenever you gather together a group of fundraisers, throw in a few charity DBAs (and a pinch of technology consultants), and start talking about The Raiser's Edge, then, almost inevitably, some of the group will sing its praises and others will slate it and tell you it’s rubbish. But why? It’s the same software being used at the different charities (possible version differences aside), with the same functionality (modules aside) and surely all organisations could use it the same way? So why then, if one person loves it, does the next person find it just doesn’t work for their charity? Read more...

Microsoft CRM for Charities: Where Are We Now?
Tuesday June 1, 2010

18 months ago, I discussed how I thought Microsoft CRM Dynamics was about to cause a stir in the charity sector. So was I right? Well, yes and no - it has certainly started to be used within the NFP sector and adopted by some sector software suppliers as well, but maybe not as quickly as I had expected it to. But now with the recent announcement from Microsoft that they are launching a specific version for charities, and that this will be released in the UK later this year, does that mean that now is the time that it will truly expand into the sector? Here's a few new thoughts on that: Read more...


Selected Previous Blog Posts:

Top 10 Benefits of Project Management (July 2010)
Is £0 Really Too Much to Pay For Gift Aid Software (July 2010)
16 Ways to Improve User Buy-in (July 2010)
How England Could Have Won the World Cup if Only They Had Used a Fundraising Database (July 2010)
Why Free Software Doesn't Mean Zero Cost (June 2010)

The Next Time Someone Says, But They're My Records... (April 2010)
Why Not Outsource All Your Database Management (April 2010)

 
 
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